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Frequently Asked Questions Who can I contact if I have a customer support question? When will my order be shipped? Do you accept payment by check? Can I make a payment through the mail? If I subscribe to your Recipe Secrets Newsletter is my email address safe? Will I be charged for the newsletter? How often is the newsletter distributed? How do I discontinue receiving the newsletter and opt out? Where can I get additional free recipes? I lost my password for the forum.
Who can I contact if I have a customer support question? Please open a support ticket on our helpdesk at www.HelpForCustomers.com. Your inquiry will normally be responded to within 24 hours by our Customer Support Department.
When will my order be shipped? All orders are shipped within 5 business days. Please allow 10 days for delivery. Alternatively, you can get immediate access to the recipes and avoid paying shipping by ordering the downloadable version - Click Here
Do you accept payment by check? Yes, we accept both credit card and online check through our secure payment processor PayPal. Can I make a payment through the mail? Yes, you can.
You have a 60-Day Money Back Satisfaction Guarantee. Can I get a refund if I'm not satisfied with the product? Yes, you can receive a refund at anytime within 60 days of your purchase. Submit a refund request by opening a ticket at www.HelpForCustomers.com
If I subscribe to your Recipe Secrets Newsletter is my email address safe? Yes, absolutely. We respect your privacy and never rent, sell, or share your email address with anyone. Please see our legally binding privacy policy for more details: www.recipesecrets.net/privacy.html
Will I be charged for the newsletter? No, there is no charge for our free newsletter.
How often is the newsletter distributed? The newsletter is distributed once or twice per week.
How do I discontinue receiving the newsletter and opt out? Each email contains a link allowing you to easily opt out and automatically remove your name from the list. We fully honor all opt out requests.
Where can I get additional free recipes? There are hundreds of free recipes submitted by our online community available in our Recipe Secrets Forum. Go to: http://www.recipesecrets.net/forums . You can easily search for recipes by category or ingredient by using the "Search" link on the top menu bar of the forum.
I lost my password for the forum? To retrieve your password go to: http://www.recipesecrets.net/forums/login.php?do=lostpw
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